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Wednesday, May 25, 2016

Microfinance Gateway Bulletin -25 May 2016

CGAP MICROFINANCE GATEWAY BULLETIN
Your global resource on financial inclusion  |  25 May 2016
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LATEST FROM THE LIBRARY
Three types of business models for postal insurance
ILO's Impact Insurance Facility, Postal Union, May 2016

Recommendations for improving the effectiveness of the Indian government's financial inclusion plan
MicroSave, Apr 2016
 
Understanding influences and perceptions behind the purchase decision of bundled products
CGAP, Mar 2016
RECENTLY ADDED JOBS

UPCOMING TRAINING & EVENTS
 
08 Jun 2016 | Luxembourg, Luxembourg
  
14 Jun 2016 - 17 Jun 2016 | Washington, DC - United States

22 Jun 2016 - 24 Jun 2016 | New Delhi, India

EDITOR'S PICK 
Photo credit_ Jeanette Thomas
CGAP partnered with Janalakshmi and Dalberg to understand the Janalakshmi customers' journey, and to test customer experience improvements for them. 

One of the outputs from the research is this Customer Experience Playbook, which aims to help FSP staff serving poor customers to implement customer experience improvements, and ultimately influence their organizations to build a culture of customer-centric innovation.
 
Learn More >
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fi-compass 
24 May 2016


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